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With a successful presence of nearly 75 years, Fourlis group is a dynamic force in the retail sector in Southeast Europe, offering a diverse range of high-quality products to consumers.

Through franchise and licensing agreements, the group represents globally recognized brands such as IKEA, INTERSPORT, Foot Locker and Holland & Barrett. At the same time, it provides logistics services through its subsidiary, Trade Logistics and maintains a participation in TRADE ESTATES real estate investment company. Fourlis group has been a member of the UN Global Compact since 2008, reinforcing its commitment to responsible business practices. The group remains a driving force in growth, making a significant contribution to the economies of the countries where it operates, while investing and creating value for all its people - employees and partners alike.

Our Business
activities

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At a glance

At a glance

Our footprint in numbers

We are shaping the future of retail in Southeast Europe.

Purpose, Mission, Vision, Values

Staying true
to our principles

The foundation of our group lies in a clear vision, a meaningful mission, a strong sense of purpose, and values that guide every step we take. Together, they define our direction, shape our culture, and inspire everything we do.

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Our vision

We believe in making wellbeing accessible: enabling joyful, fulfilling and sustainable lives for every individual and community.

 

Our People

Our mission

To be the leading retail group in Southeast Europe, by partnering with human centric brands that stand for innovation, sustainability, quality, and affordability. To commit to creating value for all our stakeholders.

Invest

Purpose
and values

OUR VALUES

Our purpose is our driving force: We want to be a force for positive change in people’s lives.

Our people are our driving force. We nurture a culture rooted in respect, equality, diversity, and inclusion. We value their dedication by providing support and opportunities for growth. In fact, people are at the heart of everything we do. We strive to understand our customers’ wishes and aspirations so that we can deliver experiences that exceed their expectations and meet their needs. Their input is key to our ongoing journey to improve our ethical standards.

 

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People-centric

We operate with unwavering honesty, morality, and ethics in all areas. We are committed to transparency and accountability to ensure that we earn the trust of our customers, employees, partners, and investors — and safeguard the future and ethos of our brands.

 

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Integrity

We strive for operational excellence. We focus on achieving maximum output with minimum waste, ensuring efficient and streamlined processes. We encourage teamwork and knowledge sharing to empower our employees, enriching their skills and capabilities. By doing so, we enhance the experience of our customers and contribute to the success of our partners and shareholders.

 

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Efficiency

In an ever-changing world, our resilience and growth depend on our ability to remain future-ready, adaptable, and insightful. We relentlessly optimise our products and services, and embrace new ideas and technologies that push the boundaries of industry-leading retail experiences.

 

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Ever-
evolving

We believe in creating value by aligning our business strategies with the needs of our communities and the interests of our stakeholders. We are committed to sustainable corporate governance, integrating ethical practices that prioritize the environment and society.

 

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Shared
value driven
Our People

Digital transformation

Digital Transformation is a key driver of our growth. We integrate cutting-edge technologies and innovations to enhance efficiency and customer experience. Through digital innovation, we create value and drive progress across all aspects of our business. By leveraging AI tools and advanced technologies, we strengthen our capabilities and deliver forward-thinking solutions that meet modern market needs. Our Digital Transformation Committee plays a crucial role in guiding strategic initiatives and ensuring the successful implementation of digital projects, keeping us at the forefront of technology and innovation.

Our strategic orientation

At Fourlis group, we focus on continuously improving product and service quality, to ensure excellent customer experience. We expand our store network and integrate innovative technologies for a seamless shopping journey. Digital transformation enhances efficiency and internal processes. We invest in logistics and extend our activities in Southeast Europe. We strengthen sustainability and corporate responsibility in all our activities and promote green initiatives, while strengthening our engagement with local communities and creating a culture of respect, inclusion and well-being for our people.

Strategic priorities

  • Delivering high product quality and exceptional customer service across all channels.
  • Fostering a culture of employee well-being, engagement, and continuous development.
  • Transforming the business model for efficiency.
  • Accelerating omnichannel growth and e-commerce capabilities.
  • Driving digital transformation to enhance customer experience and operational efficiency.
  • Expanding and optimizing our retail footprint in our markets.
  • Expanding logistics services and strategic partnerships in Southeast Europe.
  • Driving operational efficiencies and cash flow generation.
  • Strengthening sustainability and corporate responsibility.